1 hour ticket response
We are specialized in providing a fast and proper reply to every tech support ticket sent by a customer. Our expert client care team members will review your question and will offer you the most efficient solution. We offer a 1–hour response time guarantee for all tickets. Actually, our average technical support ticket response time has proved to be twenty minutes.
A Top–Quality Customer Care Service
Our client service staff members have enormous experience in the Linux website hosting field and are experienced enough to deliver a quick answer to your problem. If, however, the case at hand is not within the competence of a tech support engineer, the ticket will be sent to a programmer or administrator for further investigation.
A User–Friendly Help Section
In the Hosting Control Panel you can find an easy–to–browse Help Center section where you can find quick suggestions on how you can use our hosting services. You can see the answers to your inquiries in the F.A.Q. archive, find more information in the web hosting account administration articles or watch the educational video tutorials.
