Support and Help Channels

  • 1 hour ticket response time

  • A 60 mins Inquiry Solution Warranty

  • Our group of professionals will try their best to respond to your assistance enquiries within about 1 hour. If, however, the situation you have stumbled upon needs the help of the Administrators’ =Department,= we’ll address the ticket to the administrator on duty and will post a note to let you know.

  • Top quality support service

  • Top–class Customer Help Service

  • We will be online for you night and day to provide guidance and client support and to aid you with any difficulty that you might encounter while you are dealing with your virtual server. We’ll support you with all installed in advance programs, including your Operating System, server management panel (based on the VPS type) and the Hosting Control Panel produced entirely by our developers.

  • Intuitive help center

  • An Educational Help Section

  • In the Hosting Control Panel that comes absolutely free with the virtual server, you will discover a useful Help section, consisting of everything you need to know about working with your web–sites and software. We have included a range of how–to articles and reviews and video tutorials that present the essential web site maintenance tasks in an easy to comprehend fashion.