A 99.9% Server Uptime
Our website hosting system is based on a secure, world–class hardware architecture and a significantly customized Linux distro. That’s why, irrespective of what your site is, or how many website visitors you’ve got, or even if there is a distributed denial–of–service attack, our servers will remain up and running and your sites will remain accessible online.
All our Linux website hosting packages include a 99.9% server uptime guarantee. And irrespective of which datacenter you pick, our uptime guarantee remains the same.
A 99.9% Network Uptime
When you build your very own cloud hosting platform, it’s crucial that you also build your own network infrastructure. Because of this, we built a custom internal network in all our datacenters. Relying on enterprise–grade Juniper routers and switches, our internal network allows for ultra–fast data transfer rates and is completely redundant.
As a result, you will take advantage of a 99.9% network uptime in our USA data center, in our UK data center, in our data center Finland, in our Eastern Europe data center and in our Australian data center, regardless of which hosting offer you’ve opted for.
A 30–Day Money–Back Guarantee
Even though we have given our best to curtail all possible risks with our cloud hosting packages and despite the fact that we offer topflight support, there are occasions when the client simply isn’t content with what we offer. Or he has to move to a more robust web hosting solution, like a virtual private server or a dedicated hosting server.
That’s why our company offers a 30–day money–back guarantee with each of our cloud hosting packages, no questions asked. If you are not content, we will give you a refund.
24/7 Technical Support
We’ve conscientiously chosen each single member of our 24x7 support staff to ensure that we can offer the best possible technical support that you can possibly get. Each of our technicians has lots of years of experience dealing with web hosting accounts behind his back, therefore they know very well what they are doing. Besides, they are available 24/7 – you will be able to reach them at any time and they will get back to you as quickly as possible.
Their average ticket response time is less than 20 minutes, whereas with many other web hosting firms you have to wait around for days. What’s more, we offer you a 1–hour response time guarantee. Regardless of what happens, your enquiries will be responded to in less than 1 hour.