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Installation and Troubleshooting
Find out more about the services offered by the Installation & Troubleshooting feature, offered with our VPS and Dedicated Servers.
If you get your own server, you will have more freedom in regards to what you could install and run when compared with a shared web hosting account. With a shared service, you have access just to your own account, so you aren't able to install server-side software. While this is not a problem for most script-driven applications, there are several that have specific requirements and need certain software to be present on the server either for some additional features or for them to work at all. If you have practical knowledge, you won't have any problems to run the server, but if you don't, you may simply not have the knowledge to handle everything and use the script apps which you want. If this is the case, you can use our Installation & Troubleshooting upgrade, and so our system administrators can arrange everything for you and aid you with any issues that you might come across.
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Installation and Troubleshooting in Dedicated Hosting
You'll be able to add the upgrade to any one of the dedicated hosting that we offer at any time that you need it. In case you need any custom work from our administrators right after your web server is prepared, you could acquire the upgrade during the server signup procedure, or when you need something to be executed later on, you'll be able to add the upgrade from your billing Control Panel. The Installation & Troubleshooting service offers an hour of work from our admins on your server, so if you experience any difficulties to install a third-party software or some app gives errors and doesn't work the way it is supposed to, our experts can assist you in a very timely manner. If a task takes less than one hour, the rest of the time will be available for future tasks and you will be able to see it within the billing area. This upgrade is ideal if you do not have a lot of experience with managing a server or if you use our Managed Services upgrade, but you exhaust the thirty minutes custom work it comes with.